Booking Information

Box Office 0207 226 1787
Box Office is open for booking by phone or in person 10am-5pm weekdays / 10am-4pm weekends (from 9am when there is a morning performance, and hours are extended when there are evening performances). We always recommend advance booking. The theatre opens half an hour before shows for ticket collection.

Age Policy
Our family shows always have a minimum age for admission: babies and children under the stated age are only admitted at All Ages performances.

All Ages performances are provided for many productions. These are intended for the convenience of families who have children of the recommended age and also have babies or younger children. The performance is not adapted. Children over 12 months require a ticket. All Ages shows are not available online – please call box office (advance booking recommended).

Children under 12 must be accompanied by an adult (16+) at all times.

Shows for adults may have specific age guidance, but under-fives are not admitted.

Relaxed Performances
These are provided for people who would benefit from a more relaxed environment, or are uncomfortable with sudden lighting changes or loud noises, including those with an Autistic Spectrum Condition, sensory or communication needs or a learning disability. Please note that minimum ages still apply. Relaxed performances are not available online – please call box office (advance booking recommended).

Child/concession prices are available for: children under 16, full-time students, senior citizens (60+), and those in receipt of unemployment or disability benefits. Free companion tickets available for adults who require someone to accompany them. Please note disability concessions and companion tickets are not available online – call box office to book.
There is a 10% discount for groups of 10 or more (full price shows only).
There is a £1.80 transaction fee for all card payments made online, by phone or in person.
Tickets are held at the box office for collection.
Tickets cannot be exchanged or refunded.

Access requirements

Seating is unallocated, but we ask our audience to help ushers ensure that all children have a good view. Wheelchair spaces must be booked in advance by phone, and we can also reserve seats for audience members with other access requirements – please call box office and we will make the arrangements.

School Bookings
Tickets for schools, nurseries and educational groups are usually £6 per person, with one free adult for every 10 children. Schools may make provisional bookings, but once a booking is confirmed it cannot be cancelled and the invoice must be paid in full before the performance.

For further information please click HERE.